Professional History



Business Partner, Elite Concierge Services

Houston, TX  — 2007 - Present

Focused on eco-friendly, individual and personalized services.  Serving entrepreneurs, medium to large size businesses, busy corporate executives and stay-at-home parents.  Helping improve business productivity and quality of life.
      Provided administrative and errand services.
      Spearheaded project management for residential and commercial environment.
      Successfully managed digital media campaigns such as email marketing, online surveys, social media (Facebook, Twitter, Blogs)
      Inventory control and property accountability.
      Event planning and travel arrangements for both personal and corporate purposes.

 

Monitor/Escort, IAP Worldwide Services

Shindand AB, Shindand Afghanistan — 2011 - 2012

Assisted United States government entity to successfully complete construction projects and protocols.
      Oversaw completion of critical infrastructures such as flight line, billeting, and other logistic support areas in a forward operating base.
      Provided escort support for military entry control points.
      Demonstrated success making calm and rational decisions in challenging and dangerous situations.
      Led and assisted multi-disciplined, multi-national teams in achieving security and project efficiency on base.
      Assisted and maintained accountability of government property

 

Digital Media Specialist, Hearst Media (Houston Chronicle)

Houston, TX — 2010 - 2011

Thrived in client services management position with focus on digital media by providing online capitalism in search group buying, hyper-local digital, SEO/SEM and other advertising means.
      Excelled in market prospecting in digital arena.
      Revitalized online media advertising focus.
      Researched and wrote online marketing content.
      Creative liaison between web developers and clients.
      Successfully serviced and expanded clients business understanding and need for innovative marketing strategy.
      Strengthen clients marketplace presence.

Regional Executive, Techradium/IRIS (an ADT Security third party service provider)

Sugar Land, TX — 2009 - 2010

Sales and management services for business enterprise software program focusing on emergency alert system in government, educational, utility, religious and other corporate sector.
      Successfully identified customer needs and provided customized security solution.
      Proposed disaster recovery and/or business continuity software solution.
      Reviewed information security, incident response, and vulnerabilities policies, as applied to various facets of the infrastructure scope.

Residential Sr. Sales Representative, ADT Security Services, Inc

Houston, TX — 2008 - 2009

Generated revenue that met and exceeded established sales goals.  Highly effective in identifying homeowners security vulnerabilities and needs.  Successfully completed technical installations of security systems designs for residential customer needs.
      Performed external and internal security penetration tests, vulnerability assessments and provided comprehensive view of the clients’ security weaknesses that are exposed to threats.
      Identified and review the various preventive and reactive security controls techniques in place.
      Successfully educated clients on process and operation procedures that are being implemented to meet the strategic goals of the residence.

Marketing Assistant, Interface EAP

Houston, TX — 2007 - 2008

Provided administrative marketing and research support for CEO and company’s employee assistance program that focused on behavioral health care and improving quality of care while managing costs.  Assisted with coordinating successful and creative marketing strategies involving multi-channel marketing through direct mail, email, internet marketing and speaking engagements.
      Expanded services into new markets by improving brand awareness.
      Benchmarked offerings against competitors using database built and updated from advertising media, including print, internet, direct mail, brochures, catalogs, annual reports, and sales force feedback.
      Served as primary liaison with clients, vendors and participants for all marketing-related communications, including conferences and RFP’s.
      Planned and coordinated trade shows, conventions, seminars and other outreach programs.
      Authored monthly and quarterly newsletters.

Senior Account Executive, Webxites (PopLabs)

Houston, TX — 2005 - 2007

Key contact for client's marketing and social media projects, worked with clients to develop campaigns that drive sales and growth.  Responsible for facilitating communication and interaction between the client and the internal project team. Also responsible for maintaining constant contact with the client as well as monitoring the production of the client's website and the progress of marketing campaigns from beginning to end.
      Managed ongoing up-sale and contract renewal opportunities.
      Worked with business owners from a variety of different industries to create and manage marketing and social media campaigns.
      Researched client markets, audience and search potential based on industry.
      Liaison between client and project team on marketing, web, and social media projects.
      Managed client communication with the company and team members.
      Helped interpret and explain to the client monthly marketing results for campaign improvement.
      Managed ongoing client support issues

Administrative and Marketing Worldwide Liaison, GVA Worldwide

Chicago, IL — 1999 - 2004

      Developed and maintained membership, marketing and service programs for member firms.
      Liaised with worldwide members and their respective marketing and advertising agencies and personnel.
      Assisted in planning and coordinating all international and national conferences, events, including logistics and speaking engagements.